The Care Advice Toolkit is a simple to use with 5 stages for managing a care advice enquiry. Templates for collecting, recording and providing information on adult care in England based on a Care Advice Framework which includes, standards for role and responsibilities, skill set and CPD, values and a code of good practice.
1. Care Advice Guide - An overview and reference for advice on choosing and paying for adult care
2. Care Advice Template - A reminder of the key subject areas to cover
3. Care Advice Record - A guide to recording the care advice conversation
4. My Care Planner - A consumer resource for recording a care journey
5. Client care letter - Share a summary of the conversation with a client or enquirer