The Kings Fund - Eight issues, consistently identified by service users, carers and families, policy-makers and people working in the sector.
Means testing: it’s not like the NHS
Catastrophic costs: selling homes to pay for care
Unmet need: people going without the care and support they need
Quality of care: 15-minute care visits and neglect
Workforce pay and conditions: underpaid, overworked staff
Market fragility: care home companies going out of business
Disjointed care: delayed transfers of care and lack of integration with health
The postcode lottery: unwarranted variation in access and performance