Social distancing and self isolation are already affecting our Care Navigators and other CAN Members and will continue to impact on day-to-day care management, Hospital discharge and care needs/health assessments.
The nature of COVID-19 (coronavirus) makes it a particular concern for the groups of people that we support who are already in poor health and their family.
Our advice would be to follow Government guidelines and replace Face to Face meetings with telephone and video calls where possible. Further Guidance has also been issued by the Court of Protection
Care Adviser Network - Care Funding and Benefit Advice services
From Tuesday 17 March, all advisers will be working from home. We are anticipating a lengthy period during which face-to-face meetings will not be possible. Face-to-face meetings will be cancelled, in favour of phone or video calls. Unless several of our advisers are unwell at any one time, we will strive to avoid disruption to the Care Funding and Benefit Advice service
For the latest information on coronavirus, visit nhs.uk/coronavirus